As part of continuous efforts to deepen relationship with its customers across Nigeria, leading telecoms services provider, Airtel Nigeria recently organised an exclusive business forum for premier customers in Port Harcourt, Rivers State.
The interactive business session, which was held at Aztech Arcum, along Stadium Road, availed guests in attendance, the opportunity to gain insights on the benefits associated with being a member of the Airtel Premier club. It also provided yet another opportunity for the customers and members of the company’s top management to network and share valuable feedback.
Airtel Premier is a special V-VIP reward programme specifically designed to offer exceptional and personalized privileges to high value customers on the network.
In his welcome address at the event, Managing Director and Chief Executive Officer, Airtel Nigeria, Mr. Segun Ogunsanya, reiterated the Telco’s passion towards exceptional customer service delivery and also committed to creating a world of exclusive privileges for its esteemed customers.
“This is just a small token of our appreciation to our most cherished customers, who have contributed extensively to our growth and prosperity. It is with great pleasure that we offer you these benefits and rewards as a symbol of the esteem in which you are held,” he said.
Mr. Ogunsanya, who was represented by the company’s Chief Sales Officer, Mr Godfrey Efeurhobo, thanked the customers for their special patronage over the years and also assured that Airtel is committed to building a fruitful relationship where the company will consistently exceed the expectations of the customers.
Some of the exclusive privileges available to members of the Airtel Premier Club include dedicated Relationship Managers, exclusive helpline services, mailbox and website, and automatic enrollment into “Airtel Rewardz”; a point-based loyalty scheme, which provides opportunities for members to win exciting offers from Airtel Nigeria.
Members also enjoy other treats such as access to over 600 premium lounges across the globe with their Premier Cards which also grants them to up to 45 per cent discount at select hotels, exclusive access to designated service points at Airtel showrooms, special invitation to Airtel HNI programme, special delight on their birthdays, anniversary and special occasions, and other high-end tie-ups available to Premier customers in Nigeria.
The event was graced by dignitaries drawn from the public, private and corporate sectors including Dr. Mrs. Julia Jumbo, Permanent Secretary, Ministry of Women Affairs who represented the First Lady of Rivers State and from Airtel, Ms. Veronica Onoja, Regional Operations Director, (South); Mr. Femi Oyewole, Vice President, Service Experience & CSD, Sarwiyat Rahaman, Head: High Value Experience and Bukola Akande, General Manager, Enterprise Sales; all staff of Airtel Nigeria
The event also featured amazing performances from one of Nigeria’s fastest rising comedian, Akpororo and ace musician, Tuface, both Airtel smart icons.