BUSINESS
Dana apologises for delays, flight cancellations
Dana Air has tendered an apology for the recent delays and flight cancellations due to an unscheduled maintenance on two of its aircraft.
The airline Communications Manager, Kingsley Ezenwa, made this known in a statement issued in Lagos on Thursday.
Ezenwa noted that the unscheduled maintenance was its strict adherence to global safety standards.
He said: “This standard procedure disrupted our schedule on Jan. 25 and 26, 2022 but we are working around the clock to return to our normal schedule very soon.
“Every time our schedule is disrupted, it is usually a very painful experience for us as we know and understand that it affects your travel plans.
“This can deplete your trust in the reliability of our flight schedules and we are truly sorry for the inconvenience this may have caused you.”
Ezenwa said that Dana Air was committed to retaining its safety record and the high standards.
He noted that the airline had set toward ensuring a safe, comfortable flying experience for all its esteemed guests and it would stop at nothing to maintain this feat.
He advised affected passengers to kindly contact the airline’s call centre on 01 2809888 or email [email protected] for rebooking options at no extra cost.