IBEDC assures customers quality services during Yuletide

The management of Ibadan Electricity Distribution Company (IBEDC) Plc has assured customers across the network of its commitment to providing quality services during the Christmas holiday.

The Managing Director of the Company, Mr Kingsley Achife stated this in a release made available to newsmen in Ibadan on Friday.

Achife, while wishing all the company’s customers and Nigerians a merry Christmas and New year celebrations, said the birth of Jesus Christ was an embodiment of sacrificial love which all mankind should emulate.

“It is important that we dedicate ourselves to the service of humanity in line with the true teachings of Jesus Christ on tolerance, patience, brotherly kindness, care for the needy and love for one another”

Achife stated that measures had been put in place to ensure network stability and smooth operations during the holidays.

“In anticipation of customers’ expectations during the holidays, we are fully equipped to ensure that faults are cleared as fast as possible to avoid unnecessary disruption of power supply,” he said.

Achife, an Engineer, advised customers to take advantage of the company’s hassle-free channels of payment to pay bills and vend, to avoid disconnection during the holiday period.

He listed the channels as Quickteller, transact, Payarena, Jumia, Watu, Buypower and ATM.

The managing director also admonished customers who might wish to pay in cash, to do so only at any IBEDC Office after which the customer must register his/her details and collect receipts.

“They can also pay through authorized agents. Customers can pay cash to IBEDC accredited Agents or at IBEDC Cash Offices, but they must demand their receipts bearing IBEDC and FETS logos as proof of payment, IBEDC will not be liable for any unverified payment.

“Our offices will remain open during the holidays from 9 am-3 pm, you can also reach us via our customer care line-0700123999 or email us at [email protected], “ he said.

He urged motorists to avoid driving under the influence of alcohol and observe traffic rules to prevent collision with electrical poles and other accidents.

“Ensure proper supervision of your children and wards to prevent domestic and electrical accidents during this period.

“Avoid cooking or trading under a high-tension wire, switch off all electrical appliances not in use, and please, do not engage quacks to fix any electrical faults,” Achife said.