FAAN reaffirms operational excellence via improved Integrated Management System

The Federal Airports Authority of Nigeria (FAAN) says it is committed to implementing Improved Integrated Management System (IMS) to ensure operational excellence.

The Managing Director of the authority, Mrs Olubunmi Kuku, gave the assurance in an IMS Policy Statement made available to newsmen in Lagos on Thursday.

Kuku said that the implementation would boost stakeholder satisfaction, maintain highest standards of safety and operational integrity, and proactively identify, manage and eliminate risks while delivering world‑class services.

She said that FAAN was committed to integrating quality, health, safety and environment in doing business and ensuring that Nigerian airports and FAAN workplace would be conducive to all persons.

She said that FAAN was also committed to preventing pollution, injury and ill-health as well as other environmental hazards.

According to her, FAAN will provide the framework for training, setting, and reviewing IMS objectives and targets, as well as document. implement, maintain, and continually improve on Quality and Environmental (Q&E) integrated management system.

She added that the agency would be communicating to all persons under its control so that they would be aware of their individual and Q&E obligations.

She added that FAAN would make the policy available to relevant interested parties and contribute to the development of sustainable energy systems and technology.

She also said that the agency would demonstrate the importance of Q&E through hands‑on leadership and behaviour, openness in all Q&E issues and active engagement with stakeholders.

She said that FAAN would ensure Q&E training for employees and create appropriate level of awareness while preventing use of alcohol and drug at workplace by employees.

According to Kuku, this policy statement shall be communicated, understood, implemented and supported throughout FAAN.

“It will be reviewed from time to time for suitability in order to ensure that it continues to be appropriate and in line with business needs.

“In fulfilling its statutory mandate of managing the operations of the Federal Government-owned commercial airports nationwide, FAAN is committed to delivering safe, secure and quality services to all stakeholders.”