NOA, NERC partner to resolve customers’ complaints on electricity

The National Orientation Agency (NOA), Kano State Directorate is to partner with the Nigerian Electricity Regulatory Commission (NERC) to resolve customers’ complainant on electricity.

NEWSVERGE reports that the Acting Director of NOA in Kano state, Alhaji Salusu Garba, made this known during a road walk to mobilise the public to a three-day customer complaint resolution meeting organised by NERC.

“The purpose of the rally is to mobilise the general public to participate in the three-day meeting, dedicated to resolving customers complaints immediately, with regards to problems on electricity supply, bills, meter and transformer.

“After this, there will be a town hall from Thursday to Sunday for electricity consumers to let us know their complaints, contributions, suggestions and observations”,he said.

Similarly, a representative from NERC, Mr Nelson Agbiche, assured the general public that their problems regarding electricity will be resolved without delay.